So...have you noticed? The lack of customer service at the "front counter" in today's business is appalling. A recent conversation with a friend talking about the same topic made me think about the problem and how things used to be. Now I'm probably dating myself but picture this: pull into a gas station and not […]
So, what do you think? Is the customer always right? Anyone who's ever had to "eat" an order of shirts may disagree with this old maxim. It depends on the situation, of course, but the best way to avoid problems and miscommunications is to write everything out as an order that the customer has to […]
The inaugural post: The beginning, the start of something fresh, the commencement of something I hope will serve as a place to exchange ideas, share tips and experiences and discuss topics that we, as members of the embroidery industry, feel are important to us and our respective businesses. NeedleUp Digitizing had been in existence as […]
