Finished cap fronts have a limitation of 2.25" height. The width should be around 4". Cap backs are usually text only and can be no wider
than 3.5" - 3.75" arced. You can, however, get considerably more embroidery space on a hat, going to a pre-pro panel program. (The
front panels are embroidered before the hat is assembled at the factory).

Generally, a left chest design is between 3" and 4" wide. Height is proportionate. Size depends on the customers wish, and what is
esthetically pleasing to the eye.

We normally supply .dst, and/or .exp stitch files, however, we are able to provide most major home formats also

We do our best to get you a quote back within the hour once we see the artwork and have all pertinent information. And, we always stick to our quotes! Even if the stitches go over!

No. However, artwork should be clean, crisp and easy to read. Vector art files are the best; eps, ai, cdr, pcx, psd, png or pdf. Graphic art files are
fine as long as they are large enough to use.(jpg, gif, bmp, tif) Photocopies or scans of previously sewn garments, business cards, and web site
pictures are not recommended for use as artwork.

Of course! We'll make it better than the original! Editing charges will apply depending on the work involved.

No one stitch file can be digitized for every application. That's why we ask what the logo is intended for and what fabric it will be. You may need
an alternate version of your file for use on a specific application for optimal quality. In most cases, alternate versions of the original logo needed (because of small size changes or fabric differences) will be free. Versions that are graphically different or resized more than 10-15% than the original are charged editing fees.

While we're happy to make any and all changes, if your customer changes the art once the design is in-process or already finished, fees will apply depending on the art, changes they want and how much of the work has already been done..

Absolutely, We just need to know which version you require.

NeedleUp uses Wilcom digitizing software which will open and write .cnd files, however, when someone asks for this format, there's no guarantee that  the codes will be interpreted correctly between different software brands; and .cnd rarely emails well. We will always try our best to get you the format you request, but the best solution is to get the .exp format and use your stitch processor.

There are alternate ways to organize the text. If you can't abbreviate, the next thing to try is to break up the text and stack it.

NeedleUp digitizes designs at the optimal size for the application and fabric they are originally intended for, so consequently, we cannot guarantee a design that has been altered or resized will sew correctly. When resizing embroidery designs, they should be enlarged or shrunk using the original master copy created in the native format and then altered/edited for the new application. Many times, if the size change is radical, the design may have to be partially or completely re-digitized (as in left chest to jacket back size). We are happy to create alternate sizes needed for you. If a second file size is needed and is not a large difference, sometimes the file can be done at no charge.

Mixed Media means that 2 or more applications are being used. You might wish to add rhinestones to your design later. It could be a heat transferred or screen printed design applied to the garment and embroidery is added to compliment the design. NeedleUp does not do heat transfers or screen printing however, we digitize the stitch file to line up and sew over the first process. Mixed media enhances the perceived value of garments. Whatever your project, we will work with you to make it fabulous! For more information on mixed media, call us at 303-287-6633